# Account settings

Update your name, display currency, app timezone, and password, and learn which changes require support.

Canonical: https://docs.equalai.io/account/account-settings
Markdown: https://docs.equalai.io/account/account-settings.md

The **Settings** page contains **Profile Settings** and **Security** for your signed-in account. These are personal settings, not the selected project's brand identity or the workspace's subscription configuration.

## Update Profile Settings

1. Open your account's **Settings** page.
2. Review **Full name**. It must not be blank.
3. Choose **Display currency** and **App timezone** as needed.
4. Choose **Save**.
5. Wait for the save to complete before navigating away.

### Email

The **Email** field shows the account email address. You cannot update it directly, even if the input lets you type a different address. Contact [support](https://docs.equalai.io/account/support) for an email-change request rather than repeatedly trying to save it here.

If you were invited to a project, an email mismatch can also mean you signed in with a different account. Check the intended invitation address with your workspace admin before requesting a change.

### Display currency

**Display currency** is a presentation preference. It does not change the currency of an existing subscription or rewrite a charge. For the authoritative transaction amount and currency, review the billing or checkout confirmation.

To manage a plan, renewal, or payment issue, a workspace owner/admin should use [Billing](https://docs.equalai.io/account/billing).

### App timezone

**App timezone** sets the timezone preference used by supported date and schedule displays. It is separate from a project's **Target Country** and **Target Language**.

Changing this preference is not the same as changing the stored tracking schedule. Open the [schedule dialog](https://docs.equalai.io/tracking/schedules), check its displayed timezone and upcoming-run preview, and save any intentional schedule change separately.

Do not assume every historical date label is reformatted identically. Check the timezone shown in the view when comparing timestamps or coordinating a run with another teammate.

## Change or set a password

In **Security**, the controls depend on whether the account already has a password.

### If a password is already configured

1. Enter **Current Password**.
2. Enter **New Password**.
3. Enter the same value in **Confirm New Password**.
4. Choose **Change password**.

The new password must contain at least six characters. Use a unique, stronger password rather than treating the minimum length as a recommendation. The confirmation must match before the change can be submitted.

### If the account has no password yet

The page explains that you can set one for future email-and-password sign-in. Enter **New Password** and **Confirm New Password**, then choose **Set your password**. There is no Current Password field in this state.

A successful change clears the password inputs. Use the new password on your next sign-in. Never send the old or new password to support.

## Troubleshooting

- **Profile Save disabled:** ensure Full name contains text and wait for any pending request to finish.
- **Password action disabled:** check the minimum length and matching confirmation; provide the current password when required.
- **Current password rejected:** verify the credential before retrying. Do not reuse a different provider's password.
- **Email change fails:** direct changes are not supported; contact support.
- **Wrong project name:** edit [Project settings](https://docs.equalai.io/account/project-settings), not Full name.
- **Timezone looks wrong on a schedule:** review the timezone and next-run preview in the scheduling dialog rather than assuming that changing a profile preference rescheduled work.

## Related guides

- [Project settings](https://docs.equalai.io/account/project-settings)
- [Billing](https://docs.equalai.io/account/billing)
- [AI Assistant Access](https://docs.equalai.io/account/ai-assistant-access)
- [Support](https://docs.equalai.io/account/support)