Account settings
Update your name, display currency, app timezone, and password, and learn which changes require support.
View as MarkdownThe Settings page contains Profile Settings and Security for your signed-in account. These are personal settings, not the selected project's brand identity or the workspace's subscription configuration.
Update Profile Settings
- Open your account's Settings page.
- Review Full name. It must not be blank.
- Choose Display currency and App timezone as needed.
- Choose Save.
- Wait for the save to complete before navigating away.
The Email field shows the account email address. You cannot update it directly, even if the input lets you type a different address. Contact support for an email-change request rather than repeatedly trying to save it here.
If you were invited to a project, an email mismatch can also mean you signed in with a different account. Check the intended invitation address with your workspace admin before requesting a change.
Display currency
Display currency is a presentation preference. It does not change the currency of an existing subscription or rewrite a charge. For the authoritative transaction amount and currency, review the billing or checkout confirmation.
To manage a plan, renewal, or payment issue, a workspace owner/admin should use Billing.
App timezone
App timezone sets the timezone preference used by supported date and schedule displays. It is separate from a project's Target Country and Target Language.
Changing this preference is not the same as changing the stored tracking schedule. Open the schedule dialog, check its displayed timezone and upcoming-run preview, and save any intentional schedule change separately.
Do not assume every historical date label is reformatted identically. Check the timezone shown in the view when comparing timestamps or coordinating a run with another teammate.
Change or set a password
In Security, the controls depend on whether the account already has a password.
If a password is already configured
- Enter Current Password.
- Enter New Password.
- Enter the same value in Confirm New Password.
- Choose Change password.
The new password must contain at least six characters. Use a unique, stronger password rather than treating the minimum length as a recommendation. The confirmation must match before the change can be submitted.
If the account has no password yet
The page explains that you can set one for future email-and-password sign-in. Enter New Password and Confirm New Password, then choose Set your password. There is no Current Password field in this state.
A successful change clears the password inputs. Use the new password on your next sign-in. Never send the old or new password to support.
Troubleshooting
- Profile Save disabled: ensure Full name contains text and wait for any pending request to finish.
- Password action disabled: check the minimum length and matching confirmation; provide the current password when required.
- Current password rejected: verify the credential before retrying. Do not reuse a different provider's password.
- Email change fails: direct changes are not supported; contact support.
- Wrong project name: edit Project settings, not Full name.
- Timezone looks wrong on a schedule: review the timezone and next-run preview in the scheduling dialog rather than assuming that changing a profile preference rescheduled work.
Related guides
Project settings
Configure project identity, targeting, brand matching, email preferences, and connected-data settings while keeping workspace billing separate.
Team members and permissions
Invite teammates, manage pending invitations, and distinguish workspace-wide administrators from project-scoped members and viewers.